Our Polyci and Questions
WHEN WILL MY ORDER SHIP?
Within the US, expect your item within 7-10 business days of purchase. International orders will get to you in 15-17 business days of purchase. When your order ships you can request your tracking number via email: firstname.lastname@example.org
WHAT IS YOUR RETURN POLICY?
You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to email@example.com, and we will gladly refund you.
*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back via Fedex/UPS not USPS.
DO YOU OFFER BULK PRICING?
We offer bulk pricing on a very limited basis. Please email firstname.lastname@example.org if you are interested in buying 7+ pieces.
WHO DO I CONTACT FOR PRESS INQUIRIES?
For all press inquiries email: email@example.com and your email will be forwarded to the best person!
INCHES OR CENTIMETERS?
All pieces are in inches. Calculations are as follows:
18 x 24 (Inches) = 45.72 x 60.96 (Centimeters)
30 x 40 (Inches) = 76.2 x 101.6 (Centimeters)
40 x 60 (Inches) = 101.6 x 152.4 (Centimeters)
WHAT CARRIER DO YOUR ORDERS SHIP?
Most U.S. orders are shipped via Fedex, some are shipping with a regional carrier.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard, American Express, Discover, Amazon Pay, and Paypal.
WHO DO I CONTACT FOR ANY OTHER QUESTIONS?
Open Mon.- Fri. 10:00 a.m.- 3:00 p.m. East Time